/* ==========================================================================
   Astra Voice , Console (product dashboard) styles.
   Loaded AFTER brand.css. Reuses brand tokens and primitives only.
   Adds the SPA shell: auth card, sidebar, topbar, sections, skeletons,
   toasts, modal. Premium light SaaS canvas with Astra blue accents.
   No em dashes anywhere. Use commas or periods.
   ========================================================================== */

/* ---- App root and boot skeleton ---- */
.app-root { position: relative; z-index: 2; min-height: 100vh; }
.boot {
  min-height: 100vh; display: flex; flex-direction: column; gap: 18px;
  align-items: center; justify-content: center; color: var(--ink-dim);
}
.boot-mark { opacity: 0.95; }
.boot-mark img { width: 50px; height: 50px; object-fit: contain; border-radius: 12px; }
.boot-text { font-size: 0.9rem; display: inline-flex; align-items: center; gap: 10px; }
.boot-spin {
  width: 14px; height: 14px; border-radius: 50%;
  border: 2px solid var(--line-2); border-top-color: var(--accent); display: inline-block;
}

.nojs {
  position: relative; z-index: 3; margin: 18vh auto 0; max-width: 460px;
  background: var(--panel); border: 1px solid var(--line-2); border-radius: var(--r-lg);
  padding: 24px 26px; color: var(--ink-soft); line-height: 1.6;
}
.nojs strong { display: block; color: var(--ink); margin-bottom: 6px; }

/* =========================================================
   AUTH GATE (centered login / signup card)
   ========================================================= */
.auth-wrap {
  min-height: 100vh; display: flex; align-items: center; justify-content: center;
  padding: 40px 20px; position: relative; z-index: 2;
}
.auth-card {
  width: 100%; max-width: 420px;
  background: var(--panel);
  border: 1px solid var(--line); border-radius: var(--r-xl);
  box-shadow: var(--shadow-pop); padding: clamp(28px, 4vw, 40px);
  position: relative; overflow: hidden;
}
.auth-card::before {
  content: ""; position: absolute; inset: 0; pointer-events: none;
  background: radial-gradient(110% 55% at 50% -8%, rgba(0,119,236,0.10), transparent 58%);
}
.auth-brand { display: flex; align-items: center; gap: 12px; margin-bottom: 26px; position: relative; }
.auth-brand .lm {
  width: 45px; height: 45px; object-fit: contain; border-radius: 12px;
}
.auth-brand .nm { font-weight: 650; font-size: 1.18rem; letter-spacing: -0.03em; color: var(--ink); }
.auth-brand .nm em { font-style: normal; font-weight: 670; color: var(--voice); }
.auth-brand .tag {
  display: none;
}
.auth-lockup {
  display: block; height: 50px; width: auto; max-width: 275px; object-fit: contain;
}
.auth-card h1 { font-size: 1.55rem; letter-spacing: -0.035em; margin-bottom: 8px; position: relative; font-weight: 660; }
.auth-card .sub { color: var(--ink-dim); font-size: 0.92rem; margin-bottom: 24px; position: relative; line-height: 1.5; }
.auth-form { display: flex; flex-direction: column; gap: 14px; position: relative; }
.auth-form .btn-primary { width: 100%; margin-top: 6px; }
.auth-toggle { margin-top: 18px; text-align: center; font-size: 0.88rem; color: var(--ink-dim); position: relative; }
.auth-toggle button {
  background: none; border: 0; color: var(--voice); cursor: pointer; font-weight: 560; padding: 0;
}
.auth-toggle button:hover { text-decoration: underline; }
.auth-err {
  display: none; background: rgba(225,29,72,0.08); border: 1px solid rgba(225,29,72,0.28);
  color: #BE123C; border-radius: var(--r); padding: 10px 13px; font-size: 0.86rem; position: relative;
}
.auth-err.show { display: block; }
.auth-demo {
  margin-top: 16px; padding: 12px 14px; border-radius: var(--r); position: relative;
  background: var(--bg-2); border: 1px solid var(--line); font-size: 0.8rem; color: var(--ink-dim);
}
.auth-demo code { font-family: var(--mono); color: var(--ink-soft); }

/* =========================================================
   CONSOLE SHELL (sidebar + topbar + main)
   ========================================================= */
.shell {
  display: grid;
  grid-template-columns: var(--side-w) 1fr;
  grid-template-rows: auto 1fr;
  grid-template-areas: "side top" "side main";
  min-height: 100vh; position: relative; z-index: 2;
}
.shell.is-impersonating { grid-template-rows:auto auto 1fr; grid-template-areas:"side top" "side impersonation" "side main"; }
.impersonation-banner { grid-area:impersonation; display:flex; align-items:center; justify-content:space-between; gap:16px; padding:12px var(--gutter); background:rgba(0,119,236,0.18); color:var(--ink); border-bottom:1px solid rgba(0,119,236,0.45); position:sticky; top:57px; z-index:4; }
.impersonation-banner div { display:flex; flex-direction:column; gap:2px; }
.impersonation-banner span { color:var(--ink-dim); font-size:.78rem; }

/* ---- Sidebar (premium light shell) ---- */
.side {
  grid-area: side; display: flex; flex-direction: column;
  border-right: 1px solid var(--line);
  background: #FFFFFF;
  padding: 14px 8px 12px; gap: 2px;
  position: sticky; top: 0; height: 100vh;
  width: var(--side-w);
}
.side-brand {
  display: flex; align-items: center; gap: 10px;
  padding: 2px 8px 12px; margin-bottom: 2px;
}
.side-brand .lm {
  width: 36px; height: 36px; object-fit: contain; border-radius: 10px;
}
.side-brand .lockup {
  display: block; height: 38px; width: auto; max-width: 200px; object-fit: contain;
}
.side-brand .nm {
  font-weight: 650; font-size: 1.02rem; letter-spacing: -0.028em; color: var(--ink);
  line-height: 1;
}
.side-brand .nm em {
  font-style: normal; font-weight: 670; color: var(--voice);
}
.nav { display: flex; flex-direction: column; gap: 1px; flex: 1; overflow-y: auto; padding-right: 2px; }
.nav a {
  display: flex; align-items: center; gap: 9px; padding: 7px 10px;
  border-radius: var(--r-sm); color: var(--ink-dim); font-size: 0.84rem; font-weight: 520;
  transition: background 0.18s, color 0.18s, box-shadow 0.18s; cursor: pointer; position: relative;
  letter-spacing: -0.01em;
}
.nav a .ic { width: 16px; height: 16px; flex: 0 0 16px; opacity: 0.72; stroke-width: 1.7; }
.nav a:hover { background: var(--voice-soft); color: var(--ink); }
.nav a:hover .ic { opacity: 0.95; color: var(--voice); }
.nav a:focus-visible {
  outline: none; box-shadow: var(--shadow-focus); color: var(--ink);
}
.nav a.active {
  background: var(--voice-soft);
  color: var(--voice);
  box-shadow: none;
  font-weight: 600;
}
.nav a.active .ic { opacity: 1; color: var(--voice); }
.nav a.active::before {
  content: ""; position: absolute; left: 0; top: 50%; transform: translateY(-50%);
  width: 3px; height: 16px; border-radius: 99px; background: var(--voice);
  box-shadow: none;
}
.nav-group {
  margin: 14px 10px 4px;
  font-size: 0.62rem;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--ink-faint);
  font-weight: 650;
}
.wf-table { display: flex; flex-direction: column; gap: 8px; }
.wf-row {
  display: flex; align-items: center; gap: 12px; justify-content: space-between;
  padding: 12px 4px; border-bottom: 1px solid var(--line);
}
.wf-row:last-child { border-bottom: 0; }
.wf-main { min-width: 0; flex: 1; }
.wf-name { font-weight: 620; color: var(--ink); }
.wf-stages { display: flex; flex-direction: column; gap: 14px; }
.wf-stage {
  padding: 14px; border: 1px solid var(--line-2); border-radius: var(--r);
  background: var(--panel-2);
}
.wf-stage-head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 10px; gap: 8px; }
.wf-template-card .btn { margin-top: 12px; }
.pn-row-assign .pn-assign { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.pn-row-assign .pn-assign .select { min-width: 140px; max-width: 200px; }

/* Phone Numbers workspace */
.pn-workspace-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.pn-workspace-head h2 { margin: 0; }
.pn-workspace-head p { margin: 6px 0 0; max-width: 52ch; }
.pn-head-actions { display: flex; gap: 8px; flex-shrink: 0; }
.pn-tabs {
  display: flex; gap: 4px; flex-wrap: wrap; margin: 4px 0 18px;
  border-bottom: 1px solid var(--line); padding-bottom: 0;
}
.pn-tab {
  appearance: none; background: transparent; border: 0; border-bottom: 2px solid transparent;
  color: var(--ink-faint); font: inherit; font-size: 0.9rem; font-weight: 560;
  padding: 10px 14px; cursor: pointer; margin-bottom: -1px;
}
.pn-tab:hover { color: var(--ink); }
.pn-tab.is-active { color: var(--ink); border-bottom-color: var(--voice, #0F766E); }
.pn-section-head {
  display: flex; align-items: center; justify-content: space-between; gap: 10px;
  margin: 0 0 14px;
}
.pn-card-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 14px;
}
.pn-card {
  background: var(--panel); border: 1px solid var(--line); border-radius: var(--r);
  padding: 16px; display: flex; flex-direction: column; gap: 12px;
}
.pn-card-top { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.pn-card-num { font-size: 1.15rem; font-weight: 680; letter-spacing: 0.01em; color: var(--ink); }
.pn-card-meta {
  display: grid; grid-template-columns: 1fr 1fr; gap: 10px 12px; font-size: 0.84rem;
}
.pn-card-meta .muted { display: block; font-size: 0.72rem; margin-bottom: 2px; }
.pn-card-meta b { font-weight: 600; color: var(--ink); }
.pn-card-actions { display: flex; flex-wrap: wrap; gap: 6px; margin-top: auto; }
.pn-caps { display: flex; flex-wrap: wrap; gap: 4px; }
.pn-cap {
  font-size: 0.7rem; font-weight: 560; padding: 2px 7px; border-radius: 6px;
  background: var(--bg-2); border: 1px solid var(--line); color: var(--ink-soft, var(--ink-faint));
  text-transform: capitalize;
}
.pn-status {
  display: inline-flex; align-items: center; gap: 6px; font-size: 0.75rem; font-weight: 600;
  padding: 3px 8px; border-radius: 999px; background: var(--bg-2); color: var(--ink-faint);
  border: 1px solid var(--line);
}
.pn-status .dot {
  width: 7px; height: 7px; border-radius: 50%; background: currentColor; opacity: 0.7;
}
.pn-status.is-connected { color: #047857; background: rgba(16,185,129,0.1); border-color: rgba(16,185,129,0.28); }
.pn-status.is-pending { color: #b45309; background: rgba(245,158,11,0.12); border-color: rgba(245,158,11,0.28); }
.pn-status.is-err { color: #b91c1c; background: rgba(239,68,68,0.1); border-color: rgba(239,68,68,0.25); }
.pn-buy-filters .pn-filter-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(180px, 1fr)); gap: 12px;
}
.pn-buy-results { margin-top: 16px; }
.pn-confirm-grid {
  display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin: 12px 0 16px;
  padding: 12px; border-radius: var(--r-sm); background: var(--bg-2); border: 1px solid var(--line);
}
.pn-confirm-grid .muted { display: block; font-size: 0.72rem; margin-bottom: 2px; }
.pn-table { border: 1px solid var(--line); border-radius: var(--r); overflow: hidden; background: var(--panel); }
.pn-table-head, .pn-table-row {
  display: grid; grid-template-columns: 1.2fr 1fr 1fr 1fr 0.9fr 1.6fr;
  gap: 8px; padding: 10px 12px; align-items: center; font-size: 0.84rem;
}
.pn-table-usage .pn-table-head,
.pn-table-usage .pn-table-row { grid-template-columns: 1.4fr 1fr 1fr 1fr; }
.pn-table-head {
  background: var(--bg-2); font-weight: 620; color: var(--ink-faint); border-bottom: 1px solid var(--line);
}
.pn-table-row { border-bottom: 1px solid var(--line); }
.pn-table-row:last-child { border-bottom: 0; }
.pn-table-actions { display: flex; flex-wrap: wrap; gap: 4px; }
.pn-detail-hero { margin-bottom: 8px; }
@media (max-width: 900px) {
  .pn-table-head, .pn-table-row { grid-template-columns: 1fr 1fr; }
  .pn-table-head span:nth-child(n+3), .pn-table-row > span:nth-child(n+3):not(.pn-table-actions) { display: none; }
  .pn-card-meta { grid-template-columns: 1fr; }
  .pn-confirm-grid { grid-template-columns: 1fr; }
}
.side-foot { margin-top: auto; padding-top: 14px; border-top: 1px solid var(--line); display: flex; flex-direction: column; gap: 8px; }
.tenant-chip {
  display: flex; align-items: center; gap: 10px; padding: 10px 11px; border-radius: var(--r);
  background: var(--bg-2); border: 1px solid var(--line);
}
.tenant-chip .av {
  width: 32px; height: 32px; border-radius: 9px; flex: 0 0 32px;
  display: grid; place-items: center; font-weight: 680; font-size: 0.82rem; color: #FFFFFF;
  background: var(--voice);
}
.tenant-chip .meta { min-width: 0; }
.tenant-chip .tn { font-size: 0.84rem; font-weight: 580; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; color: var(--ink); }
.tenant-chip .tp { font-size: 0.7rem; color: var(--ink-faint); text-transform: capitalize; letter-spacing: 0.02em; margin-top: 1px; }
.side-logout {
  width: 100%; display: flex; align-items: center; justify-content: flex-start; gap: 10px;
  padding: 9px 11px; border-radius: var(--r-sm); background: transparent; border: 1px solid transparent;
  color: var(--ink-faint); font-size: 0.82rem; font-weight: 520; cursor: pointer; transition: 0.18s;
}
.side-logout .ic { width: 16px; height: 16px; flex: 0 0 16px; opacity: 0.75; }
.side-logout:hover { color: var(--ink); background: rgba(15,23,42,0.04); border-color: var(--line); }
.side-logout:hover .ic { opacity: 1; }

/* ---- Topbar ---- */
.top {
  grid-area: top; display: flex; align-items: center; justify-content: space-between; gap: 16px;
  padding: 10px var(--gutter);
  border-bottom: 1px solid var(--line);
  background: rgba(255,255,255,0.92); backdrop-filter: blur(14px) saturate(1.1);
  position: sticky; top: 0; z-index: 5;
}
.top-actions { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.investor-badge {
  display: inline-flex; align-items: center; gap: 7px;
  padding: 6px 12px; border-radius: 8px;
  border: 1px solid var(--line); background: #FFFFFF;
  font-size: 0.76rem; font-weight: 600; color: var(--ink-soft); cursor: pointer;
  letter-spacing: -0.01em;
}
.investor-badge .dot {
  width: 7px; height: 7px; border-radius: 50%; background: #94A3B8; flex: 0 0 7px;
}
.investor-badge.is-on {
  border-color: rgba(22,119,255,0.40);
  color: var(--voice);
  background: var(--voice-soft);
}
.investor-badge.is-on .dot { background: var(--voice); box-shadow: 0 0 0 3px rgba(22,119,255,0.14); }
.investor-badge:hover { border-color: rgba(22,119,255,0.35); color: var(--voice); }
/* Legacy alias if any markup still references investor-toggle */
.investor-toggle { display: none !important; }
.data-mode-badge {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 2px 8px; border-radius: 6px; font-size: 0.68rem; font-weight: 650;
  letter-spacing: 0.02em; border: 1px solid var(--line); white-space: nowrap;
}
.data-mode-badge.is-preview {
  background: #EAF3FF; color: #1677FF; border-color: rgba(22,119,255,0.28);
}
.data-mode-badge.is-live {
  background: #EAF8F1; color: #22A06B; border-color: rgba(34,160,107,0.28);
}
.demo-preview-banner {
  display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
  padding: 8px 10px; margin-bottom: 10px; border-radius: 10px;
  background: #F5F9FF; border: 1px dashed rgba(22,119,255,0.30);
  font-size: 0.8rem; color: var(--ink-soft);
}
.demo-preview-banner.is-live {
  background: #F4FBF7; border-color: rgba(34,160,107,0.28);
}
.live-mode-banner {
  display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
  margin-bottom: 12px; padding: 8px 12px; border-radius: 10px;
  background: #FFFFFF; border: 1px solid var(--line);
}
.live-mode-chip {
  display: inline-flex; align-items: center; padding: 2px 8px; border-radius: 999px;
  font-size: 0.7rem; font-weight: 650; border: 1px solid var(--line);
}
.live-mode-chip.is-browser { background: #EAF3FF; color: #1677FF; border-color: rgba(22,119,255,0.28); }
.live-mode-chip.is-pstn { background: #FFF8EB; color: #B45309; border-color: rgba(216,155,34,0.35); }
.live-mode-chip.is-muted { background: var(--bg-2); color: var(--ink-dim); }
.live-channel-badge {
  display: inline-flex; align-items: center; padding: 2px 8px; border-radius: 6px;
  font-size: 0.68rem; font-weight: 650; background: #EAF3FF; color: #1677FF;
  border: 1px solid rgba(22,119,255,0.22);
}
.live-demo-head-left { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.emp-empty-state { display: flex; flex-direction: column; align-items: flex-start; gap: 6px; }
.emp-empty-state .ttl { font-weight: 620; color: var(--ink); font-size: 0.98rem; }
.top .menu-btn { display: none; }
.top .menu-btn:focus-visible { outline: none; box-shadow: var(--shadow-focus); }
.top-route { display: flex; flex-direction: column; gap: 1px; min-width: 0; }
.top-route .crumb {
  font-size: 0.68rem; letter-spacing: 0.12em; text-transform: uppercase;
  color: var(--ink-faint); font-weight: 520;
}
.top-route .ttl { font-size: 0.98rem; font-weight: 600; letter-spacing: -0.02em; color: var(--ink); }
.health-row { display: flex; align-items: center; gap: 7px; flex-wrap: wrap; }
.hchip {
  display: inline-flex; align-items: center; gap: 7px;
  padding: 5px 10px 5px 8px; border-radius: var(--r-pill);
  background: var(--bg-2); border: 1px solid var(--line);
  font-size: 0.72rem; font-weight: 540; letter-spacing: 0.02em;
  color: var(--ink-soft); transition: border-color 0.2s, background 0.2s, color 0.2s;
}
.hchip .dot {
  width: 6px; height: 6px; border-radius: 50%; background: var(--ink-faint);
  transition: 0.3s; flex: 0 0 6px;
}
.hchip.ok {
  color: var(--ok);
  border-color: rgba(36,166,86,0.28);
  background: rgba(36,166,86,0.08);
}
.hchip.ok .dot { background: var(--ok); box-shadow: 0 0 0 3px rgba(36,166,86,0.14); }
.hchip.warn {
  color: #B45309; border-color: rgba(217,119,6,0.30); background: rgba(217,119,6,0.08);
}
.hchip.warn .dot { background: var(--warn); box-shadow: 0 0 0 3px rgba(217,119,6,0.14); }
.hchip.bad {
  color: #BE123C; border-color: rgba(225,29,72,0.28); background: rgba(225,29,72,0.08);
}
.hchip.bad .dot { background: var(--bad); box-shadow: 0 0 0 3px rgba(225,29,72,0.14); }
.hchip.loading .dot { background: var(--ink-faint); animation: pulse 1.1s ease-in-out infinite; }
@keyframes pulse { 0%,100% { opacity: 0.35; } 50% { opacity: 1; } }

/* ---- Main scroll area + route transition ---- */
.main { grid-area: main; padding: clamp(18px, 2.4vw, 28px) var(--gutter) 64px; min-width: 0; }
.view { animation: viewIn 0.35s var(--ease-out) both; max-width: 1360px; }
@keyframes viewIn { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }
.view-head { margin-bottom: 22px; }
.view-head h2 { font-size: clamp(1.45rem, 2.4vw, 1.95rem); letter-spacing: -0.035em; font-weight: 660; }
.view-head p { color: var(--ink-soft); margin-top: 8px; max-width: 54ch; font-size: 0.92rem; line-height: 1.55; }
.overview-hero {
  position: relative; margin-bottom: 26px; padding-bottom: 4px;
}
.overview-hero::before {
  content: ""; position: absolute; left: -12px; top: -20px; width: 220px; height: 120px;
  background: radial-gradient(circle, rgba(0,119,236,0.18), transparent 70%);
  pointer-events: none; filter: blur(8px);
}
.overview-hero h2 { position: relative; }
.overview-hero p { position: relative; }

/* ---- Section grids ---- */
.grid { display: grid; gap: 14px; }
.grid-3 { grid-template-columns: repeat(3, 1fr); }
.grid-2 { grid-template-columns: repeat(2, 1fr); }
.grid-12 { grid-template-columns: 1.45fr 1fr; align-items: start; }
.grid-kpi { grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 12px; }
.col { display: flex; flex-direction: column; gap: 14px; }

/* ---- Stat cards ---- */
.stat {
  padding: 16px 18px; min-height: 108px;
  display: flex; flex-direction: column; justify-content: space-between;
  transition: border-color 0.2s, transform 0.2s var(--ease);
}
.stat:hover { border-color: var(--line-2); transform: translateY(-1px); }
.stat .lbl {
  font-size: 0.68rem; color: var(--ink-faint); letter-spacing: 0.08em;
  text-transform: uppercase; font-weight: 560;
}
.stat .val {
  font-size: 1.7rem; font-weight: 680; letter-spacing: -0.04em; margin-top: 10px;
  line-height: 1; color: var(--ink);
}
.stat .val small { font-size: 0.95rem; color: var(--ink-dim); font-weight: 500; margin-left: 4px; }
.stat .delta { font-size: 0.74rem; color: var(--ink-faint); margin-top: 10px; line-height: 1.35; }
.stat .delta.up { color: var(--voice); }

/* ---- Quick actions ---- */
.qa-card { padding: 20px 22px; }
.qa-card h3 { font-size: 0.92rem; font-weight: 600; letter-spacing: -0.015em; margin-bottom: 6px; }
.qa-sub { font-size: 0.8rem; margin-bottom: 14px; line-height: 1.45; }
.qa-row { display: flex; flex-direction: column; gap: 8px; }
.qa-row .btn { width: 100%; justify-content: flex-start; min-height: 42px; text-decoration: none; }
.qa-foot {
  margin-top: 16px; padding-top: 14px; border-top: 1px solid var(--line);
  font-size: 0.78rem; color: var(--ink-faint); line-height: 1.5;
}

/* ---- Activation journey ---- */
.activation-head {
  display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; margin-bottom: 14px;
}
.activation-head h3 { font-size: 0.92rem; font-weight: 600; letter-spacing: -0.015em; }
.activation-head .muted { margin-top: 4px; font-size: 0.8rem; line-height: 1.45; }
.activation-steps {
  list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 6px;
}
.activation-step {
  display: grid; grid-template-columns: 22px minmax(0, 1fr) auto; align-items: center; gap: 10px;
  padding: 9px 10px; border-radius: var(--r-sm); border: 1px solid transparent;
  background: var(--panel-2); color: var(--ink-soft); font-size: 0.86rem;
}
.activation-step.is-done {
  background: rgba(36,166,86,0.06); border-color: rgba(36,166,86,0.18); color: var(--ink);
}
.activation-step.is-next {
  background: var(--voice-soft); border-color: rgba(0,119,236,0.28); color: var(--ink);
  box-shadow: inset 0 0 0 1px rgba(0,119,236,0.08);
}
.activation-check {
  width: 22px; height: 22px; border-radius: 50%; display: grid; place-items: center;
  font-size: 0.72rem; font-weight: 700; background: var(--bg); border: 1px solid var(--line-2);
  color: var(--ink-faint);
}
.activation-step.is-done .activation-check {
  background: rgba(36,166,86,0.14); border-color: rgba(36,166,86,0.28); color: var(--success);
}
.activation-step.is-next .activation-check {
  background: var(--voice); border-color: var(--voice); color: #fff;
}
.activation-label { min-width: 0; font-weight: 540; }
.activation.is-collapsed-bar {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
}
.activation.is-collapsed-bar h3 { font-size: 0.92rem; }
.activation.is-collapsed-bar .muted { margin-top: 3px; font-size: 0.8rem; }

/* ---- Home activity ---- */
.home-activity-head {
  display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; margin-bottom: 14px;
}
.home-activity-head h3 { font-size: 0.92rem; font-weight: 600; letter-spacing: -0.015em; }
.home-activity-head .muted { margin-top: 4px; font-size: 0.8rem; }
.home-activity-wrap { overflow-x: auto; -webkit-overflow-scrolling: touch; }
.home-activity-table { width: 100%; border-collapse: collapse; min-width: 560px; }
.home-activity-table th {
  text-align: left; font-size: 0.66rem; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--ink-faint); font-weight: 600; padding: 0 10px 10px; border-bottom: 1px solid var(--line);
}
.home-activity-table td {
  padding: 11px 10px; border-bottom: 1px solid var(--line); font-size: 0.86rem; color: var(--ink-soft);
  vertical-align: middle;
}
.home-activity-table tr:last-child td { border-bottom: 0; }
.home-activity-row { cursor: pointer; transition: background 0.15s; }
.home-activity-row:hover, .home-activity-row:focus-visible { background: var(--voice-soft); outline: none; }
.home-activity-row td:first-child, .home-activity-row td.mono { font-family: var(--mono); font-size: 0.78rem; color: var(--ink); }

/* ---- Super Admin home diagnostics strip ---- */
.home-diag-head h3 { font-size: 0.88rem; font-weight: 600; }
.home-diag-head .muted { margin-top: 4px; font-size: 0.78rem; }
.home-diag-row {
  display: flex; flex-wrap: wrap; gap: 8px 18px; margin-top: 12px;
  font-family: var(--mono); font-size: 0.78rem; color: var(--ink-soft);
}

/* ---- Sparkline panel ---- */
.spark-card { padding: 20px 22px; min-height: 220px; }
.spark-card .hd { display: flex; align-items: baseline; justify-content: space-between; margin-bottom: 16px; gap: 12px; }
.spark-card .hd .t { font-weight: 580; font-size: 0.92rem; letter-spacing: -0.015em; }
.spark-card .hd .v { font-family: var(--mono); font-size: 0.74rem; color: var(--ink-faint); }
.spark-svg { width: 100%; height: 128px; display: block; }
.spark-svg .area { fill: url(#sparkfill); }
.spark-svg .ln { fill: none; stroke: url(#sparkline); stroke-width: 2.2; stroke-linecap: round; stroke-linejoin: round; }
.spark-x { display: flex; justify-content: space-between; font-size: 0.66rem; color: var(--ink-faint); margin-top: 10px; font-family: var(--mono); }
.spark-empty {
  display: flex; flex-direction: column; align-items: center; justify-content: center;
  min-height: 128px; text-align: center; gap: 6px;
  border: 1px dashed var(--line-2); border-radius: var(--r);
  background: var(--panel-2);
}
.spark-empty .se-title { font-size: 0.88rem; font-weight: 540; color: var(--ink-soft); }
.spark-empty .se-sub { font-size: 0.78rem; color: var(--ink-faint); max-width: 28ch; line-height: 1.45; }

/* =========================================================
   AGENTS
   ========================================================= */
.agents-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 18px; }
.agent-card { padding: 20px; display: flex; flex-direction: column; gap: 14px; }
.agent-card .ac-top { display: flex; align-items: flex-start; gap: 13px; }
.agent-card .ac-av {
  width: 44px; height: 44px; border-radius: 12px; flex: 0 0 44px; display: grid; place-items: center;
  font-weight: 680; color: #FFFFFF; background: var(--voice); font-size: 1.05rem;
}
.agent-card .ac-name { font-size: 1.02rem; font-weight: 600; letter-spacing: -0.02em; }
.agent-card .ac-voice { font-family: var(--mono); font-size: 0.72rem; color: var(--ink-dim); margin-top: 3px; }
.agent-card .ac-persona {
  font-size: 0.86rem; color: var(--ink-soft); line-height: 1.5; display: -webkit-box;
  -webkit-line-clamp: 3; -webkit-box-orient: vertical; overflow: hidden;
}
.agent-card .ac-meta { display: flex; flex-wrap: wrap; gap: 6px; }
.agent-card .ac-actions { display: flex; gap: 8px; margin-top: auto; }
.agent-card .ac-actions .btn { flex: 1; }
.tag {
  display: inline-flex; align-items: center; gap: 5px; font-size: 0.7rem; padding: 4px 9px;
  border-radius: var(--r-pill); background: var(--raised); border: 1px solid var(--line-2);
  color: var(--ink-soft); font-family: var(--mono);
}
.empty {
  text-align: center; padding: 44px 22px; color: var(--ink-dim);
  border: 1px dashed var(--line-2); border-radius: var(--r-lg);
  background: var(--panel-2);
}
.empty .ttl { color: var(--ink); font-size: 1.02rem; font-weight: 600; margin-bottom: 8px; letter-spacing: -0.015em; }
.empty p { font-size: 0.88rem; max-width: 40ch; margin: 0 auto; line-height: 1.55; color: var(--ink-soft); }
.empty-rich { display: flex; flex-direction: column; align-items: center; gap: 12px; }
.empty-rich .btn { margin-top: 4px; }

/* ---- Builder form (also used in Voice Studio) ---- */
.builder { padding: 24px; }
.builder h3 { font-size: 1.05rem; margin-bottom: 4px; }
.builder .hint { color: var(--ink-dim); font-size: 0.85rem; margin-bottom: 18px; }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.form-grid .full { grid-column: 1 / -1; }
.range-row { display: flex; align-items: center; gap: 14px; }
.range-row input[type="range"] { flex: 1; accent-color: var(--accent); height: 4px; }
.range-row .rv {
  font-family: var(--mono); font-size: 0.82rem; color: var(--ink-soft); min-width: 42px; text-align: right;
  background: var(--raised); border: 1px solid var(--line-2); border-radius: 8px; padding: 4px 8px;
}
.seg { display: inline-flex; gap: 4px; padding: 4px; border-radius: var(--r-pill); background: var(--bg-2); border: 1px solid var(--line-2); flex-wrap: wrap; }
.seg button {
  border: 0; background: transparent; color: var(--ink-dim); padding: 7px 15px; border-radius: var(--r-pill);
  font-size: 0.85rem; font-weight: 540; cursor: pointer; transition: 0.2s; white-space: nowrap;
}
.seg button.on { background: var(--voice-soft); color: var(--voice); }
.seg button:hover:not(.on) { color: var(--ink-soft); }

/* =========================================================
   VOICE STUDIO
   ========================================================= */
.studio-grid { display: grid; grid-template-columns: 1.5fr 1fr; gap: 18px; align-items: start; }
.studio-main { padding: 24px; display: flex; flex-direction: column; gap: 16px; }
.studio-text { min-height: 200px; font-size: 1rem; line-height: 1.6; }
.studio-side { display: flex; flex-direction: column; gap: 18px; }
.cost-readout { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.cost-readout .c-chars { font-family: var(--mono); font-size: 0.82rem; color: var(--ink-dim); }
.cost-readout .c-cost { font-family: var(--mono); font-size: 0.95rem; }
.cost-readout .c-cost b { color: var(--gold); }
.wave-wrap {
  background: var(--bg-2); border: 1px solid var(--line); border-radius: var(--r);
  padding: 14px; position: relative;
}
.wave-canvas { width: 100%; height: 90px; display: block; }
.player-row { display: flex; align-items: center; gap: 12px; margin-top: 12px; }
.player-row audio { flex: 1; height: 36px; }
.streamtoggle { display: inline-flex; align-items: center; gap: 9px; font-size: 0.85rem; color: var(--ink-soft); cursor: pointer; }
.streamtoggle input { accent-color: var(--accent); width: 16px; height: 16px; }

/* =========================================================
   DEMO LINKS
   ========================================================= */
.demo-admin-grid { display: grid; grid-template-columns: minmax(280px, .82fr) minmax(0, 1.55fr); gap: 18px; align-items: start; }
.demo-create-card, .demo-list-card { padding: 24px; }
.demo-card-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; margin-bottom: 20px; }
.demo-card-head .muted { margin-top: 5px; font-size: .83rem; line-height: 1.5; }
.demo-create-form { display: grid; grid-template-columns: 1fr 1fr; gap: 15px; }
.demo-create-form .full, .demo-create-form > .btn { grid-column: 1 / -1; }
.demo-link-list { display: flex; flex-direction: column; }
.demo-link-row { display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 17px 0; border-top: 1px solid var(--line); }
.demo-link-row:first-child { border-top: 0; padding-top: 0; }
.demo-link-main { min-width: 0; }
.demo-link-title { display: flex; align-items: center; gap: 9px; flex-wrap: wrap; }
.demo-link-title strong { font-size: .94rem; letter-spacing: -.015em; }
.demo-status { display: inline-flex; align-items: center; padding: 3px 8px; border-radius: var(--r-pill); background: var(--bg-2); color: var(--ink-dim); font-size: .66rem; font-family: var(--mono); text-transform: uppercase; letter-spacing: .04em; }
.demo-status.active { color: #08714e; background: rgba(16,185,129,.11); }
.demo-status.revoked, .demo-status.expired, .demo-status.exhausted { color: #a52d3d; background: rgba(225,29,72,.08); }
.demo-link-meta { display: flex; flex-wrap: wrap; gap: 7px 14px; margin-top: 7px; color: var(--ink-dim); font-size: .75rem; }
.demo-link-meta span { position: relative; }
.demo-link-meta span + span::before { content: ""; width: 3px; height: 3px; border-radius: 50%; background: var(--ink-faint); position: absolute; left: -9px; top: 50%; }
.demo-once-note { margin-top: 8px; max-width: 58ch; color: var(--ink-faint); font-size: .72rem; line-height: 1.45; }
.demo-link-actions { display: flex; gap: 7px; flex: 0 0 auto; }
.btn-danger-soft { border: 1px solid rgba(225,29,72,.2); background: rgba(225,29,72,.06); color: #a52d3d; }
.btn-danger-soft:hover { background: rgba(225,29,72,.1); }
.demo-error { border: 1px solid rgba(225,29,72,.2); background: rgba(225,29,72,.05); color: #a52d3d; border-radius: var(--r); padding: 14px; font-size: .85rem; }

@media (max-width: 980px) {
  .demo-admin-grid { grid-template-columns: 1fr; }
}
@media (max-width: 620px) {
  .demo-create-card, .demo-list-card { padding: 19px; }
  .demo-create-form { grid-template-columns: 1fr; }
  .demo-create-form .full, .demo-create-form > .btn { grid-column: auto; }
  .demo-link-row { align-items: flex-start; flex-direction: column; }
  .demo-link-actions { width: 100%; }
  .demo-link-actions .btn { flex: 1; min-height: 44px; }
}

/* =========================================================
   TALK TO IT
   ========================================================= */
.talk-grid { display: grid; grid-template-columns: 1fr 320px; gap: 18px; align-items: start; }
.talk-panel { padding: 0; display: flex; flex-direction: column; height: min(64vh, 620px); overflow: hidden; }
.talk-head { padding: 16px 20px; border-bottom: 1px solid var(--line); display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.talk-head .who { font-size: 0.9rem; font-weight: 560; }
.talk-head .who span { color: var(--ink-dim); font-weight: 400; }
.talk-identity { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.talk-agent-select { display: flex; align-items: center; gap: 9px; color: var(--ink-soft); font-size: 0.78rem; }
.talk-agent-select .select { min-width: 230px; color: var(--ink); }
.talk-agent-select .select.is-empty { color: var(--ink-soft); }
.conversation-status {
  min-height: 28px; display: inline-flex; align-items: center; gap: 8px; padding: 5px 10px;
  border: 1px solid var(--line-2); border-radius: 999px; color: var(--ink-soft); background: var(--raised);
  font-size: 0.76rem; font-weight: 560; letter-spacing: 0.01em;
}
.conversation-dot { width: 7px; height: 7px; border-radius: 50%; background: var(--ink-dim); }
.conversation-status.connecting .conversation-dot,
.conversation-status.transcribing .conversation-dot,
.conversation-status.thinking .conversation-dot { background: var(--gold); animation: micpulse 1.2s ease-in-out infinite; }
.conversation-status.listening { color: #047857; border-color: rgba(5,150,105,.32); background: rgba(5,150,105,.08); }
.conversation-status.listening .conversation-dot { background: #059669; animation: micpulse 1.2s ease-in-out infinite; }
.conversation-status.speaking { color: #4338CA; border-color: rgba(99,102,241,.35); background: rgba(99,102,241,.08); }
.conversation-status.speaking .conversation-dot { background: #6366F1; animation: micpulse 1.2s ease-in-out infinite; }
.conversation-status.error { color: #BE123C; border-color: rgba(225,29,72,.32); background: rgba(225,29,72,.08); }
.conversation-status.error .conversation-dot { background: var(--bad); }
.conversation-pipeline {
  padding: 6px 10px; border-radius: 8px; border: 1px solid rgba(0,119,236,.40);
  background: rgba(0,119,236,.10); color: var(--voice); font-family: var(--mono); font-size: 0.74rem;
  font-weight: 600; letter-spacing: 0.01em;
}
.conversation-timing { color: var(--ink-soft); font-family: var(--mono); font-size: 0.74rem; white-space: nowrap; }
.transcript { flex: 1; overflow-y: auto; padding: 20px; display: flex; flex-direction: column; gap: 12px; }
.bubble { max-width: 78%; padding: 11px 15px; border-radius: 16px; font-size: 0.92rem; line-height: 1.5; }
.bubble.user { align-self: flex-end; background: rgba(0,119,236,0.16); border: 1px solid rgba(0,119,236,0.35); border-bottom-right-radius: 5px; }
.bubble.user.live-transcript { opacity: 0.72; border-style: dashed; }
.bubble.user.live-transcript::after { content: " live"; color: var(--ink-faint); font-family: var(--mono); font-size: 0.66rem; }
.bubble.bot { align-self: flex-start; background: var(--raised); border: 1px solid var(--line); border-bottom-left-radius: 5px; }
.bubble.sys { align-self: center; background: transparent; color: var(--ink-faint); font-size: 0.8rem; max-width: 100%; text-align: center; }
.bubble .typing { display: inline-flex; gap: 4px; }
.bubble .typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--ink-dim); animation: bob 1s ease-in-out infinite; }
.bubble .typing i:nth-child(2) { animation-delay: 0.15s; } .bubble .typing i:nth-child(3) { animation-delay: 0.3s; }
@keyframes bob { 0%,100% { transform: translateY(0); opacity: 0.4; } 50% { transform: translateY(-4px); opacity: 1; } }
.talk-input { padding: 14px 16px; border-top: 1px solid var(--line); display: flex; gap: 10px; align-items: center; }
.talk-input .input { flex: 1; }
.conversation-btn { min-width: 184px; min-height: 46px; display: inline-flex; align-items: center; justify-content: center; gap: 9px; white-space: nowrap; }
.talk-input > audio { width: 1px; height: 1px; position: absolute; opacity: 0; pointer-events: none; }
.talk-input:has(> audio) { justify-content: center; }
.talk-input:has(> audio) .conversation-btn { min-width: 220px; }
.voice-call-stage { min-height: 430px; display:flex; flex-direction:column; align-items:center; justify-content:center; gap:18px; padding:48px 24px; text-align:center; }
.voice-orb { width:132px; height:132px; border-radius:50%; display:flex; align-items:center; justify-content:center; gap:6px; color:#EDEDED; background:radial-gradient(circle at 35% 30%,#7ec8ff,var(--voice) 55%,#0066c9 88%); border:1px solid rgba(0,119,236,.45); box-shadow:0 24px 60px rgba(0,119,236,.22),inset 0 1px 0 rgba(255,255,255,.08); }
.voice-orb span { width:5px; border-radius:999px; background:currentColor; animation:voice-wave 1.05s ease-in-out infinite; }
.voice-orb span:nth-child(1),.voice-orb span:nth-child(5) { height:22px; animation-delay:-.2s; }
.voice-orb span:nth-child(2),.voice-orb span:nth-child(4) { height:42px; animation-delay:-.4s; }
.voice-orb span:nth-child(3) { height:60px; animation-delay:-.6s; }
.voice-call-stage-title { font-size:22px; font-weight:700; color:var(--ink); }
.voice-call-stage-copy { max-width:500px; color:var(--ink-soft); line-height:1.65; }
@keyframes voice-wave { 0%,100% { transform:scaleY(.48); opacity:.55; } 50% { transform:scaleY(1); opacity:1; } }
@media (prefers-reduced-motion:reduce) { .voice-orb span { animation:none; } }
.conversation-btn.active { background: rgba(225,29,72,0.10); border-color: rgba(225,29,72,0.40); color: #BE123C; box-shadow: none; }
.conversation-btn.active:hover { background: rgba(225,29,72,0.16); }
.conversation-btn-icon { display: inline-grid; place-items: center; }
.mic-btn {
  width: 46px; height: 46px; flex: 0 0 46px; border-radius: 50%; border: 1px solid var(--line-2);
  background: var(--raised); color: var(--ink-soft); cursor: pointer; display: grid; place-items: center; transition: 0.2s;
}
.mic-btn:hover { border-color: var(--line-strong); color: var(--ink); }
.mic-btn.rec { background: rgba(225,29,72,0.12); border-color: var(--bad); color: #BE123C; animation: micpulse 1.2s ease-in-out infinite; }
@keyframes micpulse { 0%,100% { box-shadow: 0 0 0 0 rgba(251,113,133,0.4); } 50% { box-shadow: 0 0 0 8px rgba(251,113,133,0); } }
.talk-side .card-pad { display: flex; flex-direction: column; gap: 14px; }
.talk-side .card-pad > p.muted,
.talk-side .card-pad .muted { color: var(--ink-soft); line-height: 1.6; }
.talk-panel,
.talk-side > .card {
  border-color: var(--line);
  box-shadow: var(--shadow-card);
}

@media (prefers-reduced-motion: reduce) {
  .conversation-status .conversation-dot { animation: none !important; }
}

/* =========================================================
   TELEPHONY
   ========================================================= */
.tel-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; align-items: start; }
.status-line { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 11px 0; border-bottom: 1px solid var(--line); font-size: 0.9rem; }
.status-line:last-child { border-bottom: 0; }
.status-line .k { color: var(--ink-dim); }
.status-line .v { font-family: var(--mono); font-size: 0.84rem; color: var(--ink-soft); text-align: right; }
.wallet-big { font-size: 2.1rem; font-weight: 680; letter-spacing: -0.03em; }
.wallet-big small { font-size: 1rem; color: var(--ink-dim); font-weight: 500; }
.did-row { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 12px 14px; border-radius: var(--r); background: var(--bg-2); border: 1px solid var(--line); margin-bottom: 8px; }
.did-row .num { font-family: var(--mono); font-size: 0.88rem; }
.did-row .exp { font-size: 0.74rem; color: var(--ink-faint); }
.pn-row { align-items: flex-start; flex-wrap: wrap; }
.pn-actions, .pn-assign {
  display: flex; flex-wrap: wrap; align-items: center; gap: 10px; justify-content: flex-end;
}
.pn-assign .select { min-width: 140px; max-width: 200px; }
.pn-toggle { white-space: nowrap; }
.inbound-note {
  margin-top: 14px; padding: 12px 14px; border-radius: var(--r); font-size: 0.82rem; line-height: 1.55;
  background: rgba(217,119,6,0.08); border: 1px solid rgba(217,119,6,0.28); color: #92400E;
}

/* =========================================================
   CALLS
   ========================================================= */
.calls-toolbar {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  margin-bottom: 14px; flex-wrap: wrap;
}
.calls-filters { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.calls-filters .select { min-width: 160px; width: auto; }
.calls-layout {
  display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.95fr);
  gap: 18px; align-items: start;
}
.calls-list-panel, .calls-detail-panel { min-height: 320px; }
.calls-table-wrap { overflow-x: auto; margin: 0 -4px; }
.calls-table {
  width: 100%; border-collapse: collapse; font-size: 0.84rem;
}
.calls-table th {
  text-align: left; color: var(--ink-soft); font-size: 0.7rem; font-weight: 600;
  letter-spacing: 0.06em; text-transform: uppercase;
  padding: 8px 10px; border-bottom: 1px solid var(--line);
}
.calls-table td {
  padding: 11px 10px; border-bottom: 1px solid var(--line); color: var(--ink);
  vertical-align: top;
}
.calls-table td.mono { font-family: var(--mono); font-size: 0.78rem; color: var(--ink-soft); }
.calls-row { cursor: pointer; transition: background 0.15s; }
.calls-row:hover { background: rgba(15,23,42,0.03); }
.calls-row.is-selected { background: rgba(0,119,236,0.08); }
.dir-chip {
  display: inline-flex; align-items: center; padding: 2px 8px; border-radius: 999px;
  font-size: 0.72rem; font-weight: 600; letter-spacing: 0.02em;
  border: 1px solid var(--line); color: var(--ink-soft); background: var(--bg-2);
  text-transform: capitalize;
}
.dir-chip.dir-inbound { color: #1D4ED8; border-color: rgba(37,99,235,0.30); background: rgba(37,99,235,0.06); }
.dir-chip.dir-outbound { color: #047857; border-color: rgba(5,150,105,0.30); background: rgba(5,150,105,0.06); }
.calls-detail-head {
  display: flex; align-items: flex-start; justify-content: space-between; gap: 12px;
  margin-bottom: 14px;
}
.calls-detail-sub { margin: 6px 0 0; font-size: 0.84rem; color: var(--ink-soft); }
.calls-meta {
  display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px;
  margin-bottom: 18px;
}
.calls-meta-item {
  padding: 10px 12px; border-radius: var(--r-sm); background: var(--bg-2); border: 1px solid var(--line);
}
.calls-meta-item .lbl {
  display: block; font-size: 0.68rem; letter-spacing: 0.06em; text-transform: uppercase;
  color: var(--ink-soft); margin-bottom: 4px;
}
.calls-meta-item .val { color: var(--ink); font-size: 0.88rem; font-weight: 560; }
.calls-section { margin-top: 16px; padding-top: 14px; border-top: 1px solid var(--line); }
.calls-section h4 {
  margin: 0 0 8px; font-size: 0.78rem; letter-spacing: 0.06em; text-transform: uppercase;
  color: var(--ink-soft); font-weight: 620;
}
.calls-summary { margin: 0; color: var(--ink); line-height: 1.55; font-size: 0.9rem; }
.calls-extract { margin: 0; display: grid; grid-template-columns: minmax(90px, 140px) 1fr; gap: 6px 12px; }
.calls-extract dt { color: var(--ink-soft); font-size: 0.8rem; }
.calls-extract dd { margin: 0; color: var(--ink); font-size: 0.86rem; font-family: var(--mono); }
.calls-transcript { display: flex; flex-direction: column; gap: 8px; max-height: 280px; overflow: auto; }
.tx-turn {
  display: grid; grid-template-columns: 72px 1fr; gap: 10px; padding: 8px 10px;
  border-radius: var(--r-sm); background: var(--bg-2); border: 1px solid var(--line);
}
.tx-role {
  font-size: 0.72rem; font-weight: 650; text-transform: uppercase; letter-spacing: 0.04em;
  color: var(--ink-soft);
}
.tx-text { color: var(--ink); font-size: 0.86rem; line-height: 1.45; }
.calls-latency { display: flex; flex-wrap: wrap; gap: 8px; }
.lat-chip {
  min-width: 88px; padding: 8px 10px; border-radius: var(--r-sm);
  background: var(--bg-2); border: 1px solid var(--line);
}
.lat-chip .lbl { display: block; font-size: 0.68rem; color: var(--ink-soft); text-transform: uppercase; letter-spacing: 0.05em; }
.lat-chip .val { font-family: var(--mono); font-size: 0.84rem; color: var(--ink); margin-top: 2px; }
.calls-audio { width: 100%; margin-top: 4px; }

.dial-form { display: flex; flex-direction: column; gap: 14px; }
.dial-input-row { display: flex; gap: 10px; }
.dial-input-row .prefix {
  display: grid; place-items: center; padding: 0 14px; border-radius: var(--r);
  background: var(--bg-2); border: 1px solid var(--line-2); font-family: var(--mono); color: var(--ink-dim); font-size: 0.9rem;
}
.dial-input-row .input { flex: 1; }
.cost-warn { font-size: 0.8rem; color: var(--ink-dim); }
.cost-warn b { color: var(--gold); }

/* =========================================================
   SETTINGS
   ========================================================= */
.prov-layer { margin-bottom: 26px; }
.prov-layer .lh { display: flex; align-items: center; gap: 10px; margin-bottom: 12px; }
.prov-layer .lh .lt { font-size: 0.78rem; letter-spacing: 0.14em; text-transform: uppercase; color: var(--ink-dim); }
.prov-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 14px; }
.prov-card { padding: 18px; display: flex; flex-direction: column; gap: 10px; }
.prov-card .pc-top { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.prov-card .pc-name { font-weight: 580; font-size: 0.98rem; }
.prov-card .pc-needs { font-size: 0.8rem; color: var(--ink-dim); line-height: 1.5; }
.prov-card .pc-needs code { font-family: var(--mono); color: var(--ink-soft); background: var(--raised); padding: 2px 6px; border-radius: 6px; font-size: 0.78rem; }
.badge-live, .badge-ready, .badge-error {
  display: inline-flex; align-items: center; gap: 6px; font-size: 0.72rem; font-weight: 560;
  padding: 4px 10px; border-radius: var(--r-pill); white-space: nowrap;
}
.badge-live { background: rgba(5,150,105,0.10); border: 1px solid rgba(5,150,105,0.28); color: var(--ok); }
.badge-ready { background: var(--bg-2); border: 1px solid var(--line); color: var(--ink-dim); }
.badge-error { background: rgba(185,28,28,0.08); border: 1px solid rgba(185,28,28,0.28); color: var(--danger, #b91c1c); }
.badge-live .d, .badge-ready .d, .badge-error .d { width: 6px; height: 6px; border-radius: 50%; }
.badge-live .d { background: var(--ok); box-shadow: 0 0 8px var(--ok); }
.badge-ready .d { background: var(--ink-faint); }
.badge-error .d { background: var(--danger, #b91c1c); }
.pn-provider-list { display: flex; flex-direction: column; gap: 12px; }
.pn-provider-card .pc-top { display: flex; align-items: center; justify-content: space-between; gap: 10px; }
.pn-provider-card .pc-name { font-weight: 600; font-size: 1.02rem; }
.pn-check-grid {
  display: grid; grid-template-columns: 1fr 1fr; gap: 6px 14px;
  margin-top: 12px; font-size: 0.8rem;
}
.pn-check-row { display: flex; justify-content: space-between; gap: 8px; padding: 4px 0; border-bottom: 1px solid var(--line); }
.pn-check-row .k { color: var(--ink-dim); text-transform: capitalize; }
.pn-check-row .v { font-family: var(--mono); font-weight: 560; }
.settings-form { max-width: 480px; display: flex; flex-direction: column; gap: 16px; }
.color-row { display: flex; align-items: center; gap: 12px; }
.color-row input[type="color"] { width: 46px; height: 38px; padding: 0; border: 1px solid var(--line-2); border-radius: 10px; background: var(--bg-2); cursor: pointer; }

/* =========================================================
   SAAS CONTROL PLANE
   ========================================================= */
.preset-grid { display:grid; grid-template-columns:repeat(auto-fill,minmax(250px,1fr)); gap:14px; }
.preset-groups { display:flex; flex-direction:column; gap:28px; }
.preset-type-section { display:flex; flex-direction:column; gap:14px; }
.preset-type-head { display:flex; align-items:flex-start; justify-content:space-between; gap:16px; }
.preset-type-head .muted { margin-top:4px; font-size:.84rem; max-width:52ch; }
.preset-card { padding:18px; display:flex; flex-direction:column; gap:13px; min-height:260px; }
.preset-card p { font-size:.84rem; line-height:1.55; flex:1; }
.preset-icon { width:42px; height:42px; display:grid; place-items:center; border-radius:12px; color:var(--voice); font-weight:720; font-size:1.1rem; background:rgba(0,119,236,.16); border:1px solid rgba(0,119,236,.35); }
.preset-meta { display:flex; gap:7px; flex-wrap:wrap; }
.preset-meta span { font-size:.7rem; color:var(--ink-soft); border:1px solid var(--line-2); border-radius:var(--r-pill); padding:4px 8px; }
.wizard-steps { display:flex; gap:10px; flex-wrap:wrap; margin:0 0 18px; }
.wizard-step { display:flex; align-items:center; gap:8px; padding:8px 12px; border:1px solid var(--line); border-radius:999px; color:var(--ink-dim); font-size:.78rem; }
.wizard-step.on { color:var(--ink); border-color:rgba(0,119,236,.45); background:rgba(0,119,236,.08); }
.wizard-step.done { color:var(--ok); }
.wizard-num { width:22px; height:22px; display:grid; place-items:center; border-radius:999px; background:var(--bg-2); border:1px solid var(--line); font-size:.72rem; font-weight:700; }
.wizard-step.on .wizard-num { border-color:rgba(0,119,236,.5); color:var(--voice); }
.type-pick-grid, .preset-pick-grid { display:grid; grid-template-columns:repeat(auto-fill,minmax(220px,1fr)); gap:12px; }
.type-pick, .preset-pick { text-align:left; padding:16px; border:1px solid var(--line); border-radius:var(--r); background:var(--panel-2); color:inherit; cursor:pointer; display:flex; flex-direction:column; gap:10px; min-height:132px; }
.type-pick:hover, .preset-pick:hover { border-color:rgba(0,119,236,.4); }
.type-pick.on, .preset-pick.on { border-color:rgba(0,119,236,.55); background:rgba(0,119,236,.08); box-shadow:0 0 0 1px rgba(0,119,236,.2); }
.type-pick-top { display:flex; align-items:flex-start; justify-content:space-between; gap:10px; }
.type-pick p, .preset-pick p { margin:0; font-size:.82rem; line-height:1.45; }
.pack-row { display:flex; gap:8px; flex-wrap:wrap; margin-top:18px; }
.ledger-row { display:flex; align-items:center; justify-content:space-between; gap:14px; padding:11px 0; border-bottom:1px solid var(--line); font-size:.84rem; }
.ledger-row:last-child { border-bottom:0; }
.ledger-row small { display:block; margin-top:3px; font-size:.68rem; }
.money-plus { color:var(--ok); }.money-minus { color:var(--bad); }
.support-layout,.admin-layout,.settings-split { display:grid; grid-template-columns:minmax(280px,.75fr) minmax(0,1.25fr); gap:18px; align-items:start; }
.support-compose { display:flex; flex-direction:column; gap:14px; position:sticky; top:88px; }
.ticket-list { display:flex; flex-direction:column; gap:12px; }
.ticket-card { padding:18px; display:flex; flex-direction:column; gap:12px; }
.ticket-message { display:flex; flex-direction:column; gap:4px; background:var(--bg-2); border:1px solid var(--line); border-radius:var(--r); padding:10px 12px; font-size:.82rem; line-height:1.45; }
.ticket-message b { color:var(--ink-dim); font-size:.7rem; text-transform:uppercase; letter-spacing:.08em; }
.ticket-reply { display:flex; gap:8px; }
.ticket-reply .input { flex:1; }
.ticket-admin-controls { display:grid; grid-template-columns:1fr 1fr auto; gap:8px; }
.admin-layout { margin-top:18px; grid-template-columns:1.25fr .75fr; }
.admin-row { display:grid; grid-template-columns:minmax(150px,1fr) auto auto; gap:12px; align-items:center; padding:13px 0; border-bottom:1px solid var(--line); }
.admin-row small { display:block; margin-top:4px; }
.tenant-inspector { display:grid; grid-template-columns:1fr 1fr; gap:12px; max-height:60vh; overflow:auto; }
.tenant-inspector > .btn { grid-column:1/-1; justify-self:start; }
.tenant-inspector section { border:1px solid var(--line); border-radius:var(--r); padding:13px; background:var(--panel-2); }
.tenant-inspector h4 { margin-bottom:8px; }
.inspector-line { padding:7px 0; border-bottom:1px solid var(--line); font-size:.78rem; }
.modal:has(.tenant-inspector) { max-width:820px; }
.settings-split { margin-top:18px; grid-template-columns:1fr 1fr; }
.privacy-copy { font-size:.82rem; line-height:1.55; margin:10px 0 14px; }
.byon-list { margin-top:13px; font-size:.8rem; }
.textarea { min-height:120px; resize:vertical; }

/* =========================================================
   SKELETON LOADERS
   ========================================================= */
.sk {
  position: relative; overflow: hidden; background: var(--panel-2); border-radius: var(--r);
}
.sk::after {
  content: ""; position: absolute; inset: 0;
  background: linear-gradient(90deg, transparent, rgba(0,119,236,0.16), transparent);
  transform: translateX(-100%); animation: shimmer 1.4s infinite;
}
@keyframes shimmer { 100% { transform: translateX(100%); } }
.sk-line { height: 13px; border-radius: 6px; margin-bottom: 10px; }
.sk-card { height: 150px; }
.sk-stat { height: 108px; }

/* =========================================================
   TOASTS
   ========================================================= */
.toasts { position: fixed; right: 20px; bottom: 20px; z-index: 60; display: flex; flex-direction: column; gap: 10px; max-width: 360px; }
.toast {
  display: flex; align-items: flex-start; gap: 11px; padding: 13px 15px; border-radius: var(--r);
  background: var(--raised); border: 1px solid var(--line-2); box-shadow: var(--shadow-pop);
  font-size: 0.88rem; color: var(--ink-soft); animation: toastIn 0.3s var(--ease-out) both;
}
.toast.out { animation: toastOut 0.3s var(--ease) forwards; }
.toast .ti { width: 8px; height: 8px; border-radius: 50%; margin-top: 6px; flex: 0 0 8px; }
.toast.ok .ti { background: var(--ok); box-shadow: 0 0 8px var(--ok); }
.toast.err .ti { background: var(--bad); box-shadow: 0 0 8px var(--bad); }
.toast.info .ti { background: var(--accent); box-shadow: 0 0 8px var(--accent); }
.toast b { color: var(--ink); font-weight: 580; }
@keyframes toastIn { from { opacity: 0; transform: translateX(20px); } to { opacity: 1; transform: none; } }
@keyframes toastOut { to { opacity: 0; transform: translateX(20px); } }

/* =========================================================
   MODAL
   ========================================================= */
.modal-host {
  position: fixed; inset: 0; z-index: 80; display: grid; place-items: center; padding: 20px;
  background: rgba(15,23,42,0.40); backdrop-filter: blur(8px); animation: fade 0.25s ease both;
}
@keyframes fade { from { opacity: 0; } to { opacity: 1; } }
.modal {
  width: 100%; max-width: 440px; background: var(--panel); border: 1px solid var(--line-2);
  border-radius: var(--r-lg); box-shadow: var(--shadow-pop); padding: 26px; animation: pop 0.3s var(--ease-out) both;
}
@keyframes pop { from { opacity: 0; transform: translateY(16px) scale(0.97); } to { opacity: 1; transform: none; } }
.modal h3 { font-size: 1.2rem; margin-bottom: 10px; }
.modal p { color: var(--ink-soft); font-size: 0.92rem; line-height: 1.55; margin-bottom: 8px; }
.modal .danger-note {
  background: rgba(225,29,72,0.08); border: 1px solid rgba(225,29,72,0.28); color: #9F1239;
  border-radius: var(--r); padding: 12px 14px; font-size: 0.86rem; margin: 14px 0; line-height: 1.5;
}
.modal .danger-note b { color: #BE123C; }
.modal-actions { display: flex; gap: 10px; justify-content: flex-end; margin-top: 18px; }

/* =========================================================
   RESPONSIVE
   ========================================================= */
@media (max-width: 1080px) {
  .grid-3 { grid-template-columns: repeat(2, 1fr); }
  .grid-kpi { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .grid-12, .studio-grid, .talk-grid, .tel-grid, .calls-layout, .home-mid { grid-template-columns: 1fr; }
  .calls-meta { grid-template-columns: 1fr; }
  .talk-panel { height: min(56vh, 520px); }
  .support-layout,.admin-layout,.settings-split { grid-template-columns:1fr; }
  .support-compose { position:static; }
}
@media (max-width: 820px) {
  .shell { grid-template-columns: 1fr; grid-template-areas: "top" "main"; }
  .shell.is-impersonating { grid-template-areas:"top" "impersonation" "main"; }
  .side {
    position: fixed; left: 0; top: 0; z-index: 40; width: min(288px, 86vw); height: 100vh;
    transform: translateX(-100%); transition: transform 0.3s var(--ease); box-shadow: var(--shadow-pop);
    padding: 14px 10px 12px;
  }
  .shell.nav-open .side { transform: none; }
  .nav-scrim { position: fixed; inset: 0; z-index: 39; background: rgba(15,23,42,0.35); display: none; }
  .shell.nav-open .nav-scrim { display: block; }
  .top .menu-btn {
    display: grid; place-items: center; width: 38px; height: 38px; border-radius: 10px;
    background: var(--bg-2); border: 1px solid var(--line); color: var(--ink-soft); cursor: pointer;
  }
  .top-actions .btn-sm { padding: 0.45em 0.75em; font-size: 0.78rem; }
  .grid-kpi { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .form-grid { grid-template-columns: 1fr; }
  .talk-head { align-items: flex-start; flex-direction: column; }
  .talk-agent-select { width: 100%; }
  .talk-agent-select .select { flex: 1; min-width: 0; }
  .talk-input { flex-wrap: wrap; }
  .conversation-btn { order: 3; width: 100%; }
}
@media (max-width: 560px) {
  .grid-3, .grid-2, .agents-grid, .grid-kpi { grid-template-columns: 1fr; }
  .health-row .hchip .lbl-txt { display: none; }
  .top-route .ttl { font-size: 0.96rem; }
  .top-actions { width: 100%; justify-content: flex-start; }
  .talk-input .input { min-width: calc(100% - 88px); }
  .admin-row { grid-template-columns:1fr; align-items:start; }
  .ticket-reply { flex-direction:column; }
  .tenant-inspector { grid-template-columns:1fr; }
  .impersonation-banner { align-items:flex-start; flex-direction:column; }
  .activation-step { grid-template-columns: 22px minmax(0, 1fr); }
  .activation-step .btn { grid-column: 2; justify-self: start; margin-top: 2px; }
  .home-activity-table { min-width: 480px; }
}
@media (prefers-reduced-motion: reduce) {
  .view, .stat, .nav a, .side, .toast, .modal, .sk::after { animation: none !important; transition: none !important; }
  .stat:hover { transform: none; }
}

/* ---- AI Employees (premium light product surface) ---- */
.emp-toolbar {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  flex-wrap: wrap; margin-bottom: 14px;
}
.emp-filters { display: flex; flex-wrap: wrap; gap: 6px; }
.emp-filter {
  border: 1px solid var(--line); background: #FFFFFF; color: var(--ink-soft);
  border-radius: 999px; padding: 5px 11px; font-size: 0.78rem; cursor: pointer;
}
.emp-filter.is-active {
  background: var(--voice-soft); border-color: rgba(22,119,255,0.35); color: var(--voice);
}
.emp-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(min(100%, 460px), 1fr));
  gap: 14px;
  max-width: 980px;
}
.emp-card {
  padding: 14px 16px 12px; display: flex; flex-direction: column; gap: 10px;
  background: #FFFFFF;
  border: 1px solid var(--line); border-radius: 14px; box-shadow: var(--shadow-card);
  transition: border-color 0.2s, transform 0.2s var(--ease), box-shadow 0.25s;
}
.emp-card:hover {
  border-color: rgba(22,119,255,0.32);
  transform: translateY(-1px);
  box-shadow: var(--shadow-md);
}
.emp-card-top { display: flex; justify-content: space-between; gap: 10px; align-items: flex-start; }
.emp-card-name { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.emp-card-name h3 { margin: 0; font-size: 1.05rem; }
.emp-card-mode { margin-left: 2px; }
.emp-meta {
  display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 8px 12px;
}
.emp-status-dot {
  width: 8px; height: 8px; border-radius: 50%; background: var(--ink-faint); flex: 0 0 8px;
}
.emp-status-dot.is-ready, .emp-status-dot.is-ready-to-test, .emp-status-dot.is-ready-to-go-live {
  background: var(--voice); box-shadow: 0 0 0 3px rgba(22,119,255,0.16);
}
.emp-status-dot.is-live {
  background: var(--success); box-shadow: 0 0 0 3px rgba(34,160,107,0.16);
}
.emp-status-dot.is-paused, .emp-status-dot.is-needs-attention {
  background: var(--warning); box-shadow: 0 0 0 3px rgba(216,155,34,0.16);
}
.emp-status-dot.is-draft { background: var(--ink-faint); }
.emp-caps { display: flex; flex-wrap: wrap; gap: 6px; }
.emp-cap {
  font-size: 0.7rem; color: var(--ink-dim); border: 1px solid var(--line);
  border-radius: 6px; padding: 2px 7px; background: var(--bg-2);
}
.emp-meta span { display: block; font-size: 0.7rem; margin-bottom: 2px; color: var(--ink-faint); }
.emp-meta b { font-weight: 600; color: var(--ink); font-size: 0.86rem; }
.emp-card-actions { margin-top: auto; flex-wrap: wrap; }
.emp-empty { display: flex; flex-direction: column; gap: 10px; align-items: flex-start; }
.emp-status-draft { opacity: 0.85; }
.emp-status-ready, .emp-status-ready-to-test, .emp-status-ready-to-go-live {
  background: #EAF3FF; color: #1677FF; border-color: rgba(22,119,255,0.28);
}
.emp-status-live { background: #EAF8F1; color: #22A06B; border-color: rgba(34,160,107,0.28); }
.emp-status-paused, .emp-status-needs-attention {
  background: #FFF8EB; color: #B45309; border-color: rgba(216,155,34,0.32);
}
.emp-status-archived { opacity: 0.7; }
.emp-template-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 10px;
  margin-bottom: 16px;
}
.emp-template {
  text-align: left; border: 1px solid var(--line); background: #FFFFFF;
  border-radius: var(--r-lg); padding: 14px; cursor: pointer; display: flex; flex-direction: column; gap: 8px;
  color: var(--ink);
}
.emp-template.is-active {
  border-color: rgba(22,119,255,0.40); box-shadow: 0 0 0 1px rgba(22,119,255,0.12);
  background: var(--voice-soft);
}
.emp-studio-head {
  display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 8px;
  background: #FFFFFF;
  border: 1px solid var(--line); border-radius: 12px; padding: 12px 14px;
  box-shadow: var(--shadow-sm);
}
.emp-studio-title { display: flex; flex-direction: column; gap: 4px; min-width: 0; }
.emp-studio-title h2 { margin: 0; font-size: 1.28rem; letter-spacing: -0.03em; line-height: 1.15; }
.emp-crumb {
  display: flex; align-items: center; gap: 6px; flex-wrap: wrap;
  font-size: 0.76rem; color: var(--ink-faint); margin-bottom: 2px;
}
.emp-crumb-link {
  color: var(--ink-muted); text-decoration: none; background: none; border: 0; padding: 0;
  font: inherit; cursor: pointer;
}
.emp-crumb-link:hover { color: var(--voice); text-decoration: underline; }
.emp-crumb-sep { color: var(--ink-faint); }
.emp-crumb-current { color: var(--ink-soft); font-weight: 560; }
.emp-studio-meta {
  display: flex; flex-wrap: wrap; gap: 6px 14px; font-size: 0.74rem; color: var(--ink-dim);
}
.emp-studio-meta b { color: var(--ink-soft); font-weight: 560; }
.emp-studio-actions { align-items: flex-start; }
.emp-studio-actions .btn {
  padding: 0.42em 0.85em; font-size: 0.8rem; font-weight: 560;
}
.emp-tabs {
  display: flex; flex-wrap: wrap; gap: 0; margin-bottom: 14px;
  border-bottom: 1px solid var(--line);
}
.emp-tab {
  border: 0; border-bottom: 2px solid transparent; background: transparent; color: var(--ink-dim);
  border-radius: 0; padding: 9px 12px; font-size: 0.84rem; cursor: pointer; margin-bottom: -1px;
}
.emp-tab:hover { color: var(--ink); }
.emp-tab.is-active {
  background: transparent; border-bottom-color: var(--voice); color: var(--voice); font-weight: 600;
}
.emp-studio-body {
  min-height: 200px; background: transparent; border: 0; box-shadow: none; padding: 0;
}
.emp-studio-body.card { background: transparent; border: 0; box-shadow: none; padding: 0; }
.emp-block { margin: 12px 0; padding: 12px 0; border-top: 1px solid var(--line); }
.emp-stub { display: flex; flex-direction: column; gap: 10px; align-items: flex-start; }
@media (max-width: 720px) {
  .emp-meta { grid-template-columns: 1fr 1fr; }
  .emp-studio-actions { width: 100%; }
}
@media (max-width: 520px) {
  .emp-meta { grid-template-columns: 1fr; }
}

/* ---- Platform IA: employee overview + action cards ---- */
.emp-title-row { display:flex; flex-wrap:wrap; align-items:center; gap:6px; }
.emp-title-row h2 { margin:0; }
.emp-kind { background: var(--voice-soft); border-color: rgba(22,119,255,0.28); color: var(--voice); font-size: 0.72rem; }
.emp-role-line { margin:0; font-size:0.82rem; color: var(--ink-soft); }
.emp-overview-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
  gap: 14px;
  align-items: start;
}
@media (max-width: 980px) {
  .emp-overview-layout { grid-template-columns: 1fr; }
}
.emp-panel {
  background: #FFFFFF; border: 1px solid var(--line); border-radius: 14px;
  padding: 14px 16px; box-shadow: var(--shadow-card);
}
.emp-panel + .emp-panel { margin-top: 12px; }
.emp-panel-h {
  display: flex; align-items: center; justify-content: space-between; gap: 8px;
  margin-bottom: 10px;
}
.emp-panel-h h3 { margin: 0; font-size: 0.95rem; }
.emp-panel-h .count { font-size: 0.76rem; color: var(--ink-dim); }
.emp-check { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 7px; }
.emp-check li {
  display: flex; align-items: center; gap: 8px; font-size: 0.86rem; color: var(--ink-soft);
}
.emp-check .mark {
  width: 18px; height: 18px; border-radius: 50%; display: grid; place-items: center;
  font-size: 0.68rem; flex: 0 0 18px; border: 1px solid var(--line);
}
.emp-check .mark.ok { background: #EAF8F1; color: var(--success); border-color: rgba(34,160,107,0.32); }
.emp-check .mark.warn { background: #FFF8EB; color: var(--warning); border-color: rgba(216,155,34,0.35); }
.emp-check .mark.bad { background: #FDECEC; color: var(--error); border-color: rgba(217,74,74,0.32); }
.emp-conn-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.emp-conn {
  border: 1px solid var(--line); border-radius: 10px; padding: 10px 11px;
  background: var(--info-panel);
}
.emp-conn .lbl { font-size: 0.68rem; text-transform: uppercase; letter-spacing: 0.08em; color: var(--ink-faint); }
.emp-conn .val { font-size: 0.86rem; font-weight: 560; margin-top: 3px; color: var(--ink); }
.emp-conn.is-ok { box-shadow: inset 2px 0 0 var(--success); background: #F4FBF7; }
.emp-conn.is-warn { box-shadow: inset 2px 0 0 var(--warning); }
.emp-conn.is-bad { box-shadow: inset 2px 0 0 var(--error); }
.emp-activity { display: flex; flex-direction: column; gap: 8px; }
.emp-activity .row {
  display: flex; justify-content: space-between; gap: 10px;
  font-size: 0.84rem; color: var(--ink-soft); padding: 6px 0; border-bottom: 1px solid var(--line);
}
.emp-activity .row:last-child { border-bottom: 0; }
.emp-test-maya { display: flex; flex-direction: column; gap: 10px; }
.emp-test-maya .wave {
  height: 54px; border-radius: 10px; border: 1px solid var(--line);
  background:
    linear-gradient(90deg, transparent 0%, rgba(22,119,255,0.12) 50%, transparent 100%),
    repeating-linear-gradient(90deg, rgba(22,119,255,0.28) 0 2px, transparent 2px 8px);
  background-size: 200% 100%, auto;
  background-color: #F5F9FF;
  animation: empWave 2.8s linear infinite;
  opacity: 0.95;
}
@keyframes empWave { to { background-position: 200% 0, 0 0; } }
@media (prefers-reduced-motion: reduce) {
  .emp-test-maya .wave { animation: none; }
}
.emp-overview-grid {
  display:grid;
  grid-template-columns: repeat(auto-fill, minmax(200px, 1fr));
  gap:12px;
}
.emp-ov-card { min-height:0; }
.emp-ov-label {
  font-size:0.68rem; letter-spacing:0.08em; text-transform:uppercase;
  color: var(--ink-faint); font-weight:650; margin-bottom:6px;
}
.emp-ov-value { font-size:0.92rem; font-weight:560; color: var(--ink); line-height:1.35; }
.emp-action-cards {
  display:grid;
  grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
  gap:12px;
  margin-top:8px;
}
.emp-action-card .pill.is-ok {
  background: #EAF8F1;
  border-color: rgba(34,160,107,0.32);
  color: #22A06B;
}
.emp-instr-section { margin-bottom:12px; }
.emp-instr-section .t-h4 { margin:0 0 6px; }
.emp-voice-modes { display:flex; flex-wrap:wrap; gap:8px; margin-top:8px; }
.emp-voice-mode {
  border:1px solid var(--line); background: #FFFFFF;
  border-radius:10px; padding:8px 12px; font-size:0.84rem; cursor:pointer; color: var(--ink-soft);
}
.emp-voice-mode.is-active {
  background: var(--voice-soft);
  border-color: rgba(22,119,255,0.40);
  color: var(--voice); font-weight:600;
}
.emp-voice-providers { display:flex; flex-wrap:wrap; gap:8px; margin-top:8px; }
.emp-voice-provider {
  display:flex; flex-direction:column; align-items:flex-start; gap:4px;
  border:1px solid var(--line); background:#FFFFFF; color:var(--ink);
  border-radius:10px; padding:10px 12px; font:inherit; cursor:pointer; min-width:112px;
}
.emp-voice-provider.is-active {
  border-color: rgba(22,119,255,0.40); background: var(--voice-soft);
}
.emp-voice-provider-name { font-weight:600; font-size:0.88rem; }
.emp-provider-state {
  font-size:0.68rem; font-weight:700; letter-spacing:0.02em; text-transform:uppercase;
  color: var(--ink-dim);
}
.emp-provider-state.is-ready { color: #22A06B; }
.emp-provider-state.is-funding { color: #B54708; }
.emp-provider-state.is-creds { color: #B42318; }
.emp-provider-state.is-unavailable { color: var(--ink-faint); }
.emp-lang-chips { display:flex; flex-wrap:wrap; gap:8px; margin-top:8px; }
.emp-lang-chip {
  display:inline-flex; flex-direction:column; align-items:flex-start; gap:2px;
  border:1px solid var(--line); border-radius:10px; padding:8px 12px; font:inherit;
  font-size:0.84rem; background: #FFFFFF; color: var(--ink-soft); cursor:pointer;
}
.emp-lang-chip .emp-lang-chip-label { font-weight:580; color: inherit; }
.emp-lang-chip .emp-lang-status {
  font-size:0.68rem; letter-spacing:0.02em; font-weight:600; color: var(--ink-dim);
}
.emp-lang-chip.is-active {
  background: var(--voice-soft);
  border-color: rgba(22,119,255,0.40);
  color: var(--voice); font-weight:600;
}
.emp-lang-chip.is-active .emp-lang-chip-label { font-weight:650; }
.emp-lang-chip.is-tested .emp-lang-status { color: #22A06B; }
.emp-lang-chip.is-validation .emp-lang-status { color: #1677FF; }
.emp-lang-chip.is-available .emp-lang-status { color: var(--ink-dim); }
.emp-lang-chip.is-unavailable { opacity:0.55; cursor:not-allowed; }
.emp-lang-chip.is-unavailable .emp-lang-status { color: var(--ink-faint); }
.emp-persona-preview-chips { margin-top: 4px; }
.emp-persona-preview-chip {
  flex-direction: row; align-items: center;
  padding: 8px 14px;
}
.emp-persona-preview-chip .emp-lang-chip-label { font-weight: 600; }

/* Compact Language | Voice | Speed | TTS Test Text | Preview | Status table */
.emp-lang-voice-table-wrap {
  overflow-x: auto;
  margin-top: 10px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fff;
}
.emp-lang-voice-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.84rem;
  min-width: 760px;
}
.emp-lang-voice-table th,
.emp-lang-voice-table td {
  border-bottom: 1px solid var(--line);
  padding: 10px 12px;
  text-align: left;
  vertical-align: top;
}
.emp-lang-voice-table th {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  color: var(--ink-soft);
  background: #F7F8FA;
  white-space: nowrap;
}
.emp-lang-voice-table tr:last-child td { border-bottom: 0; }
.emp-lvt-lang { display: flex; flex-direction: column; gap: 4px; min-width: 120px; }
.emp-lvt-primary-pill {
  display: inline-block;
  font-size: 0.68rem;
  font-weight: 700;
  color: var(--voice);
  background: var(--voice-soft);
  border-radius: 6px;
  padding: 2px 6px;
  width: fit-content;
}
.emp-lvt-voice { min-width: 112px; max-width: 150px; }
.emp-lvt-speed-td { white-space: nowrap; min-width: 110px; }
.emp-lvt-speed { width: 88px; display: inline-block; vertical-align: middle; }
.emp-lvt-speed-x { margin-left: 6px; font-variant-numeric: tabular-nums; }
.emp-lvt-status-cell { display: flex; flex-direction: column; gap: 6px; align-items: flex-start; }
.emp-lvt-save-state { margin-top: 10px; font-size: 0.8rem; }
.emp-lvt-save-state.is-dirty { color: #B45309; }
.emp-lvt-text-cell { min-width: 220px; max-width: 320px; }
.emp-lvt-text {
  width: 100%;
  min-height: 52px;
  resize: vertical;
  font-size: 0.82rem;
  line-height: 1.35;
}
.emp-lvt-text-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  align-items: center;
  margin-top: 6px;
}
.emp-lvt-chars { font-size: 0.72rem; margin-left: auto; }
.emp-lvt-preview { white-space: nowrap; }
.emp-lvt-status {
  display: inline-block;
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  text-transform: uppercase;
  border-radius: 999px;
  padding: 3px 8px;
  border: 1px solid var(--line);
}
.emp-lvt-status.is-ready { background: #EAF8F1; border-color: rgba(34,160,107,0.32); color: #22A06B; }
.emp-lvt-status.is-funding { background: #FFF6E5; border-color: rgba(217,119,6,0.28); color: #B45309; }
.emp-lvt-status.is-creds { background: #EEF2FF; border-color: rgba(79,70,229,0.25); color: #4338CA; }
.emp-lvt-status.is-unavailable { background: #F4F4F5; color: #71717A; }
.btn-xs {
  padding: 0.25em 0.55em;
  font-size: 0.72rem;
  border-radius: 6px;
}
@media (max-width: 720px) {
  .emp-lang-voice-table { font-size: 0.78rem; }
  .emp-lvt-text-cell { min-width: 180px; }
}

.emp-lang-legend {
  display:flex; flex-wrap:wrap; gap:12px; margin:10px 0 12px; font-size:0.76rem; color: var(--ink-dim);
}
.emp-subtabs { margin-bottom:12px; border-bottom: 0; gap: 6px; }
.emp-subtabs .emp-tab {
  border: 1px solid var(--line); border-radius: 999px; margin: 0; padding: 6px 12px;
}
.emp-subtabs .emp-tab.is-active {
  border-color: rgba(22,119,255,0.40); background: var(--voice-soft); color: var(--voice);
}
.emp-outcome-panel .tx-turn { display:flex; gap:10px; padding:6px 0; border-bottom:1px solid var(--line); font-size:0.88rem; }
.emp-outcome-panel .tx-role { min-width:72px; color: var(--ink-faint); font-weight:600; text-transform:capitalize; }

/* ---- Live Demo workspace (light journey mock) ---- */
.live-demo {
  display: grid; gap: 14px;
  grid-template-columns: minmax(0, 1.2fr) minmax(280px, 0.8fr);
}
@media (max-width: 980px) { .live-demo { grid-template-columns: 1fr; } }
.live-demo-stage {
  background: #FFFFFF; border: 1px solid var(--line); border-radius: 14px;
  padding: 16px; min-height: 420px; display: flex; flex-direction: column; gap: 12px;
  position: relative; overflow: hidden; box-shadow: var(--shadow-sm);
}
.live-demo-stage::before {
  content: ""; position: absolute; inset: 0; pointer-events: none;
  background: radial-gradient(ellipse 60% 40% at 50% 0%, rgba(22,119,255,0.06), transparent 70%);
}
.live-demo-head {
  position: relative; display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap;
  align-items: center;
}
.live-demo-head .live-pill {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 4px 10px; border-radius: 999px; font-size: 0.76rem; font-weight: 600;
  background: #EAF8F1; color: #22A06B; border: 1px solid rgba(34,160,107,0.28);
}
.live-demo-head .live-pill .dot {
  width: 7px; height: 7px; border-radius: 50%; background: var(--success);
  box-shadow: 0 0 0 3px rgba(34,160,107,0.16); animation: pulse 1.4s ease-in-out infinite;
}
.live-timer { font-family: var(--mono); font-size: 0.9rem; color: var(--ink-soft); }
.live-wave {
  position: relative; height: 72px; border-radius: 12px; border: 1px solid var(--line);
  background: #F5F9FF; overflow: hidden;
}
.live-wave canvas, .live-wave .bars {
  width: 100%; height: 100%; display: block;
}
.live-wave .bars {
  display: flex; align-items: center; justify-content: center; gap: 3px; padding: 0 12px;
}
.live-wave .bars i {
  display: block; width: 3px; border-radius: 99px; background: var(--voice);
  height: 18%; opacity: 0.55;
  animation: barPulse 1.1s ease-in-out infinite;
}
.live-wave .bars i:nth-child(3n) { animation-delay: 0.12s; height: 42%; }
.live-wave .bars i:nth-child(4n) { animation-delay: 0.24s; height: 68%; }
.live-wave .bars i:nth-child(5n) { animation-delay: 0.08s; height: 34%; }
.live-wave.is-live .bars i { opacity: 0.95; }
@keyframes barPulse {
  0%, 100% { transform: scaleY(0.55); }
  50% { transform: scaleY(1.35); }
}
@media (prefers-reduced-motion: reduce) {
  .live-wave .bars i, .live-demo-head .live-pill .dot { animation: none; }
}
.live-transcripts {
  position: relative; flex: 1; min-height: 180px; overflow: auto;
  display: flex; flex-direction: column; gap: 8px; padding-right: 4px;
}
.live-bubble {
  max-width: 88%; padding: 8px 11px; border-radius: 12px; font-size: 0.86rem; line-height: 1.4;
  border: 1px solid var(--line);
}
.live-bubble.maya {
  align-self: flex-start; background: #EAF3FF; border-color: rgba(22,119,255,0.22);
}
.live-bubble.user {
  align-self: flex-end; background: #FFFFFF;
}
.live-bubble .who {
  font-size: 0.68rem; letter-spacing: 0.06em; text-transform: uppercase;
  color: var(--ink-faint); margin-bottom: 3px; font-weight: 650;
}
.live-tools {
  position: relative; font-size: 0.8rem; color: var(--ink-dim);
  padding: 8px 10px; border-radius: 10px; border: 1px dashed rgba(22,119,255,0.30);
  background: #F5F9FF;
}
.live-controls {
  position: relative; display: flex; gap: 8px; flex-wrap: wrap; align-items: center;
}
.live-controls .btn-end { background: #D94A4A; border-color: #D94A4A; color: #fff; }
.live-side { display: flex; flex-direction: column; gap: 12px; }
.live-complete .grid {
  display: grid; grid-template-columns: 1fr 1fr; gap: 10px;
}
@media (max-width: 720px) { .live-complete .grid { grid-template-columns: 1fr; } }
.live-complete .kv {
  border: 1px solid var(--line); border-radius: 10px; padding: 10px 12px; background: #F5F9FF;
}
.live-complete .kv .k { font-size: 0.7rem; color: var(--ink-faint); text-transform: uppercase; letter-spacing: 0.06em; }
.live-complete .kv .v { margin-top: 4px; font-size: 0.9rem; font-weight: 560; color: var(--ink); }
.live-complete .kv.is-success { background: #EAF8F1; border-color: rgba(34,160,107,0.28); }
.live-complete .kv.is-next { background: #EAF3FF; border-color: rgba(22,119,255,0.28); }

.shell.investor-demo .nav a[data-route="conversations"],
.shell.investor-demo .nav a[data-route="agents"],
.shell.investor-demo .nav a[data-route="workflows"],
.shell.investor-demo .nav a[data-route="presets"],
.shell.investor-demo .nav a[data-route="studio"],
.shell.investor-demo .nav a[data-route="demos"],
.shell.investor-demo .nav a[data-route="talk"],
.shell.investor-demo .nav a[data-route="knowledge"],
.shell.investor-demo .nav a[data-route="admin"],
.shell.investor-demo .dev-only { display: none !important; }